Refund policy

If There's a Problem With Your Order
We want you to love your purchase. If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

When reaching out, please include your order number along with photos of the product and its packaging so we can work with our production partner to resolve the issue  and arrange a replacement.

Order Changes & Cancellations
Because orders are produced specifically for each customer, changes or cancellations cannot be guaranteed once production has begun. If you need to make a change, please contact us as soon as possible after placing your order.

Contact
If you have any questions, we're always happy to help.

Email: Help@ShopHarlowDay.com